Accessibility Statement

Effective Date: 5/14/2025

At The Happy Swinger, we believe pleasure, connection, and community should be accessible to everyone — and that includes your experience on our website.

We are committed to ensuring digital accessibility for all individuals, including those with disabilities. Whether you're here to shop, explore, or learn more about the lifestyle, we want your visit to www.thehappyswinger.com to be smooth, easy, and enjoyable.

Our Commitment

We are actively working to improve the accessibility and usability of our website and aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make web content more accessible to a wider range of people with disabilities, including those with visual, auditory, cognitive, and motor impairments.

Accessibility Features on Our Site

To support accessibility, our website includes:

• Alt text for images and lifestyle products

• Semantic HTML for better screen reader navigation

• High-contrast design elements where possible

• Keyboard navigability and logical tab order

• Readable text and clear call-to-action buttons

We regularly review and update our site with accessibility in mind, including during product updates and redesigns.

Limitations and Areas for Improvement

While we strive for full compliance, some areas of our website may not yet fully meet accessibility standards — particularly content from third-party providers or user-generated content. We continue to evaluate and improve these areas.

Need Assistance?

If you experience any difficulty using our website, encounter a specific accessibility issue, or have suggestions for improvement, please let us know. We're here to help and value your feedback.

📧 Email us at: [Insert Contact Email]
🧠 Subject line: “Accessibility Feedback”

We’ll do our best to respond within 48 hours and assist you personally with any needs.

Third-Party Content

Please note that while we strive to ensure accessibility on our own platform, we cannot guarantee the accessibility of third-party sites linked from www.thehappyswinger.com. We encourage those partners to adopt accessible practices as well.

Ongoing Efforts

The Happy Swinger is dedicated to making continuous improvements in digital accessibility. Inclusion is a lifestyle — and we’re here to make sure everyone gets an invitation.

Shipping Policy

Effective Date: [Insert Date]

Welcome to The Happy Swinger Shipping Policy. We’re all about clear communication, sexy surprises, and happy customers — and that starts with knowing exactly what to expect when you place an order with us.

Legal Disclaimer

The information provided in this Shipping Policy is for general informational purposes only. This page is not intended to be legal advice and should not be relied upon as such. While we aim to be as transparent and thorough as possible, we recommend that you consult with legal counsel when developing or reviewing any formal shipping agreements for your business.

This Shipping Policy is a legally binding document that outlines the expectations, timelines, and responsibilities between The Happy Swinger (“we”, “us”, “our”) and you, the customer. By purchasing from our website, you agree to the terms outlined below.

Shipping Basics

🕒 Order Processing Time

All our products are either made-to-order or handcrafted, so please allow 3–7 business days for processing before your order ships.
Processing time may increase during busy seasons, promotions, or custom order requests. We'll always communicate any major delays.

📦 Shipping Methods & Carriers

We currently ship using reliable carriers including:

• USPS (First Class, Priority)

• UPS (Ground, 2nd Day)

• FedEx (if applicable)

Shipping method is selected at checkout based on availability and location. You will receive a tracking number once your order is shipped.

🌎 Domestic Shipping (USA)

Estimated delivery time: 2–5 business days after processing.

Shipping costs are calculated at checkout based on order weight and destination.
Free shipping promotions may apply and will be clearly noted.

✈️ International Shipping

We do ship internationally to select countries.
Delivery times: vary by destination, typically 7–21 business days.

Please note:

• Buyers are responsible for any customs duties, taxes, or import fees

• Shipping delays may occur due to customs inspections or carrier issues

🚫 Shipping Delays or Interruptions

We are not responsible for delays caused by:

• Weather conditions

• Postal/carrier issues

• Incorrect shipping addresses provided by the customer

• Customs processing delays (international)

If you experience a delay, please contact the carrier first with your tracking number. We’re happy to assist with any issues not resolved by the carrier.

🛑 Address Accuracy

Please double-check your shipping address before submitting your order.
We cannot refund or replace packages shipped to incorrect addresses provided by the customer.

📬 Lost or Stolen Packages

Once your order is marked as “delivered” by the carrier, it is considered your responsibility.
We are not liable for lost or stolen packages, but we’ll work with you to file a claim or locate your delivery where possible.

🔁 Returns Due to Undeliverable Address

If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for re-shipping costs.

Need Help?

If you have questions about your order or need support with tracking, feel free to reach out to us at:
📧 [Insert Email Address]
📦 Subject line: “Shipping Help – [Your Order Number]”

In Summary

We take pride in what we ship because we pour love into what we make. Our handcrafted and lifestyle-inspired products take time, but they’re always worth the wait. Having a clear Shipping Policy helps us keep things smooth, sexy, and stress-free — just how we like it.

Would you like this formatted as a printable PDF, a collapsible FAQ for your website, or included as a footer link? I can do that next!

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